Terms And Conditions

Terms & Conditions

Welcome to Chai Shekti, a B2B Tea & Coffee Delivery Business operated by Taneesh Desi Nutrients, registered in Hyderabad, Telangana, India.
By accessing our website, placing an order, or engaging with our services, you agree to be bound by the following Terms & Conditions.

1. Definitions

  • “We”, “Us”, “Our” refer to Chai Shekti, operated by Taneesh Desi Nutrients.
  • “You”, “Customer”, “User” refer to any individual, business, or entity using our website or purchasing our products.
  • “Products” include tea, coffee, milk-based beverages, coolers, snacks, and related food & beverage items.

2. Use of Website

  • The content on this website is for general information and business purposes only.
  • Unauthorized use of the website or its content may result in legal action.
  • Users must not misuse, copy, or reproduce any part of the website without written consent.

3. Ordering & Payment

  • Orders can be placed through our website, mobile app, or authorized representatives.
  • Full payment must be completed before delivery unless agreed otherwise in writing.
  • We reserve the right to accept, reject, or cancel any order due to operational or supply-related reasons.

4. Pricing & Offers

  • All prices displayed are subject to change without prior notice.
  • Promotional offers and discounts are valid only during the stated period.
  • Taxes and delivery charges, if applicable, will be shown at checkout.

5. Delivery Policy

  • Products will be delivered to the address provided at the time of order.
  • Delivery timelines may vary due to traffic, weather, or unforeseen circumstances.
  • In case of delays, we will make reasonable efforts to inform the customer.

6. Product Quality & Safety

  • We ensure high-quality, hygienic, and freshly prepared products.
  • Due to the perishable nature of food and beverages, returns are accepted only in case of genuine quality issues.
  • Customers must report any concerns immediately upon delivery.

7. Cancellation & Refund Policy

  • Order cancellations are accepted only before preparation has begun.
  • Once an order is prepared or dispatched, cancellation is not permitted.
  • Refunds, if approved, will be processed within a reasonable timeframe to the original payment method.

8. Franchise & Business Enquiries

  • Submission of franchise or business enquiry forms does not guarantee approval or partnership.
  • All franchise decisions are subject to internal evaluation and agreement terms.
  • Information shared during franchise discussions is confidential.

9. Intellectual Property Rights

  • All content, logos, images, brand names, and trademarks on this website are the exclusive property of Chai Shekti.
  • Users may not copy, distribute, or use any intellectual property without prior written permission.

10. Privacy & Data Protection

  • We respect your privacy and handle personal information as per our Privacy Policy.
  • Customer data will not be shared with third parties except for operational or legal requirements.

11. Limitation of Liability

  • Chai Shekti shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or services.
  • Our liability, if any, shall be limited to the value of the order placed.

12. Governing Law & Jurisdiction

  • These Terms & Conditions are governed by the laws of Telangana, India.
  • Any disputes shall be subject to the exclusive jurisdiction of courts located in Hyderabad.

13. Changes to Terms & Conditions

  • We reserve the right to modify or update these Terms & Conditions at any time without prior notice.
  • Continued use of our services indicates acceptance of the revised terms.

14. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Business Name: Chai Shekti
Operated By: Taneesh Desi Nutrients
Location: Hyderabad, Telangana, India

Email: [Add your official email]
Phone: [Add your contact number]